Returns/Exchanges

IMPORTANT: Apparel pricing and availability continues to be affected by global supply chain challenges.  Our shop is doing our best to adapt to these challenges.  

Our garment suppliers' inventory changes drastically from one day to the next.  To make sure your item is fulfilled in a timely manner, we will be substituting out-of-stock items with a comparable brand in the same size/color as requested.  If we can not find a substitute we will reach out via email. 

Custom orders are non-refundable (unless the error was made by us).  I Heart Art and Baby can not be held responsible for errors that were typed/input on the customer's end.  

 SCHOOL SPIRIT WEAR, GYMS, SPORTS TEAMS, are considered Custom Orders and are final sale.  

To help with ordering, we created size charts for your convenience.   Please refer to these before ordering.  We can not accept exchange or return due to sizing issues on custom orders. 

If you would like to return or replace a non-custom item from our shop, please let us know within 3 business days of delivery receipt.  Once we receive your return item and confirm it is unworn and still in new condition/packaging, we will send out a replacement or issue a refund.